My ‘TopUp’ failed – what’s wrong?

My ‘TopUp’ failed – what’s wrong?
  • We rely on integrations with various payment processors to complete your purchase of BitcoinSV. If you purchased from a credit or debit card via Coinify, it is possible that the authorisation from your credit / debit card was not approved by your bank. Please check that you received and responded to any One-Time-PIN or payment confirmation required by your card company. Please also check with your card company whether they have declined the purchase transaction.
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Why do Top Ups and Withdrawals require Identity Verification?

Why do Top Ups and Withdrawals require Identity Verification?

When purchasing any form of cryptocurrency on any global cryptocurrency exchange you are required to go through the Know-Your-Customer Identity verification processes.

We believe it is prudent to minimize the risk of money-laundering and is done to adhere to global regulatory standards.

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How to buy Gaming voucher

How to buy Gaming voucher

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Gaming
  • Select Your desired package
  • Confirm payment
Some of the available vouchers
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How to buy Showmax voucher

How to buy Showmax voucher

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to buy Showmax Subscription:

  • Select Showmax
  • Select Your desired package
  • Confirm payment
Select Showmax Select your desired package Confirm payment

Available Network Providers Vouchers

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How to buy Netflorist voucher

How to buy Netflorist voucher

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Netflorist
  • Select Your desired package
  • Confirm payment
  •  
Available Network Providers Vouchers 
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How to buy Uber & Uber Eats vouchers

How to buy Uber & Uber Eats vouchers

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Your Country
  • Select Your desired package
  • Confirm payment
Available Network Providers Vouchers 
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How to buy Col Ccachio pizza voucher

How to buy Col’Cacchio pizza vouchers

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Col’cacchio
  • Select Your desired package
  • Confirm payment
Available vouchers 
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How to buy Makro Vouchers

How to buy Makro Vouchers

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Your Country
  • Select Your desired package
  • Confirm payment
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How to buy Prepaid Electricity

How to buy Prepaid Electricity

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Your Country
  • Select Your Electric Meter Provider
  • Confirm payment
Available Electricity Meter Providers
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How to buy Mobile Airtime & Data

How to buy Mobile Airtime & Data

Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone , with just a few clicks you can purchase prepaid Data, Electricity , Airtime and Gaming vouchers In App.

Follow steps below to shop with Centbee Wallet

  • Select Your Country
  • Select Your Network Provider
  • Enter Mobile Number you are purchasing Mobile Data/ Airtime
  • Enter desired amount you would like to purchase
  • Confirm payment
Available Network Providers Vouchers 
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How to withdraw your Bitcoin SV?

How to withdraw your Bitcoin SV

Centbee has made it easier for our South African users to be able to withdraw their Bitcoin SV into their local FIAT directly into their Bank account .

Follow steps below to withdraw your Bitcoin SV

  • Click “Cash Withdraw” on the Wallet Menu
    Enter Your bank account Details
    Enter any amount above R100
    Click “Confirm”.
    The value amount of the Bitcoin SV will be converted to Rands which will be directly transfered into your account
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How to Top up (Bank transfer option)

How to Top up ( Bank transfer option)

A Centbee in app feature that enables users with South African bank accounts or have direct access to local Supermarkets to Top-up their wallet with Bitcoin SV.

Follow steps below to Top up your Centbee Wallet

  • Click “Top up” on the Wallet Menu
  • Select Bank Transfer
  • Enter any amount from R20
  • Click “NEXT”
  • Select your bank and enter your banking credentials
  • Approve transaction in your banking app
  • Bitcoin SV is instantly loaded onto your Centbee wallet
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How to Top up ( In store option)

How to Top up ( In store option)

A Centbee in app feature that enables users with South African bank accounts or have direct access to local Supermarkets to Top-up their wallet with Bitcoin SV.

Follow steps below to Top up your Centbee Wallet

  • Click “Top up” on the Wallet Menu
  • Select In Store Option
  • Enter any amount above R100
  • Click “Create Voucher”.
  • Show the created Voucher Barcode to the teller at any store supporting Pay@ in South Africa.
    Bitcoin is instantly loaded onto your Centbee wallet

 

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What can i buy with Bitcoin SV?

WHAT CAN I BUY WITH BSV?

Centbee Wallet users in South Africa can now purchase prepaid Airtime, Data and Electricity Uber & more directly from their Centbee Wallet.

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As a business can i accept Bitcoin SV as payment?

AS A BUSINESS, CAN I ACCEPT BITCOIN SV AS PAYMENT?

Bitcoin SV is an ideal way to receive payments from anyone, from anywhere. Payment confirmation is fast (instant for lower-value amounts), and the cost is low. As the Bitcoin SV blockchain is cryptographically secure, your payments are irrevocable – no more “chargebacks” and “disputes” from your bank/service provider. Centbee can provide assistance with setting up a merchant account. We can ensure that your receipts are private, and settled daily into your South African bank account. Please contact us at info@centbee.com for more information.

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What do i do if i cannot access my account?

WHAT DO I DO IF I CANNOT ACCESS MY ACCOUNT?

Please contact Support@centbee.com and we will do our best to help you. (Keep your private backup phrase and PIN secret, you will not be asked to share this information

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Can i access my wallet on more than one device?

CAN I ACCESS MY WALLET ON MORE THAN ONE DEVICE?

No. Your Centbee wallet will only work on one mobile phone at a time. A Centbee wallet cannot be shared across multiple devices.

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What happens if i lose my phone or change my sim card?

CAN I SEND BITCOIN SV TO SOMEONE WHO DOES NOT HAVE A CENTBEE WALLET?

As long as you have safely stored your 12-word backup phrase that was specifically created for you during the registration process, along with your PIN, then you can successfully recover your wallet on a new device or SIM card.

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Can i send Bitcoin SV to someone who does not have a Centbee Wallet?

Can i send Bitcoin SV to someone who does not have a Centbee Wallet?

The Bitcoin SV stored in Yes, you can easily send Bitcoin SV to someone who does not have a Centbee wallet by sending to their Bitcoin SV (BSV) receive address or scanning their Bitcoin SV QR code. Double-check that you are sending your Bitcoin SV (BSV) to their Bitcoin SV (BSV) address. If you accidentally send your Bitcoin SV (BSV) to a Bitcoin Core (BTC) or Bitcoin Cash (BCH) address it will be lost and cannot be recovered or returned to you.

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Does Centbee support other cryptocurrencies?

DOES CENTBEE SUPPORT OTHER CRYPTOCURRENCIES?

No. The Centbee app is designed to make it the easiest way to buy Bitcoin SV, keep Bitcoin SV and send Bitcoin SV to your friends. The Bitcoin SV blockchain is the only cryptocurrency that makes it possible to send money in seconds for a fraction of a cent as a fee. The way the Bitcoin SV blockchain is designed means that it is scalable and sustainable so that everything we build now will always work. In other words, we firmly believe that only the original Bitcoin protocol (Bitcoin SV) has the technical and economic fundamentals to become global money, and so we only support Bitcoin SV.

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How do i receive Bitcoin SV?

HOW DO I RECEIVE BITCOIN SV?

It is easy to receive Bitcoin SV in your Centbee wallet, and can be done 3 possible ways: Select “RECEIVE” from the home page of the app; Share your QR code with a friend Share your Bitcoin SV address with a friend Ask a friend to send you Bitcoin SV from the “Contact Send” feature on their Centbee wallet. It is easy to receive Bitcoin SV in your Centbee wallet, and can be done 3 possible ways: Select “RECEIVE” from the home page of the app; Share your QR code with a friend Share your Bitcoin SV address with a friend Ask a friend to send you Bitcoin SV from the “Contact Send” feature on their Centbee wallet.

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Can i use Centbee Wallet on my computer?

Can i use Centbee on my computer?

Centbee is available as a mobile phone app in the Google Play Store and App Store. We do not offer a desktop version of the Centbee wallet app.

Download Now

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How do i send Bitcoin SV to someone?

HOW DO I SEND BITCOIN SV TO SOMEONE?

Tap the “SEND” icon from the home screen of the Centbee app. You’ll see 3 options on how to send Bitcoin SV to someone. Choose one of the options: Scan your friend’s QR code and follow the prompts; OR Copy and paste your friend’s Bitcoin SV address e.g. 1DRR4opijDdYcAEXFLj3eygv3Cn7nCMzJM OR Select your friend’s name from your phone contacts. In order to do this, you need to have your friend’s mobile phone number in your Contacts list and they must already have a Centbee wallet. IMPORTANT: Make that you send Bitcoin SV (BSV) to a Bitcoin SV address and not a Bitcoin Core (BTC) or Bitcoin Cash (BCH) address, your funds will be sent and cannot be recovered.

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How do i load Bitcoin SV into my Centbee Wallet?

HOW DO I LOAD BITCOIN SV INTO MY CENTBEE WALLET?
There are a variety of ways to load Bitcoin SV (BSV) into your wallet:

1.Ask a friend who has the Centbee wallet to send some Bitcoin SV to your Centbee wallet. If they have your mobile phone number, they can simply select your name from their Contacts list to send you Bitcoin SV.

2.Click on the ‘RECEIVE’ icon on the Centbee wallet home screen to get your Bitcoin SV address or QR code. Share that address with a friend and they’ll easily be able to send you Bitcoin SV from their Bitcoin SV wallet.

3. In South Africa, you can get Bitcoin SV at most supermarkets including Shoprite, Checkers, Game and Pick n Pay. Click on ‘Buy Bitcoin’ in the Centbee app, and follow the steps to create a barcode. Show that barcode (or the associated number) to the teller. They’ll use it to ring up your purchase of Bitcoin SV. Pay them the amount you want to load to your Centbee wallet, and as soon as you’ve paid, the Bitcoin SV will be in your Centbee wallet. See the list of stores here.

4. Exchange any of your existing cryptocurrency into Bitcoin SV via a reputable cryptocurrency exchange and send it to your Centbee wallet address.

5. Buy Bitcoin SV directly from a reputable cryptocurrency exchange then send it to your Centbee wallet address. Here is a list of Crypto-Exchanges that can currently assist you to buy or exchange Bitcoin SV (BSV). IMPORTANT: The list below does not constitute an endorsement of any of the cryptocurrency exchanges. Okex Float SV CoinSquare Coinify CoinGate VALR Altcointrader Bitfinex Bittrex Poloniex.

6. You can now top-up your Centbee Wallet with Bitcoin SV directly in-app through your Bank account. Bank account transfers are completely safe and secure and are powered by Ozow. Currently only available in South Africa. Enter your Profile details for KYC before purchasing Bitcoin Click “Top up” on the Wallet Menu Select “Bank Transfer” option Enter any amount from R20 Click “NEXT” Select your bank and enter your banking credentials Approve transaction in your banking app Bitcoin SV is instantly loaded onto your Centbee wallet

7. We rely on integrations with various payment processors to complete your purchase of BitcoinSV. If you purchased from a credit or debit card via Coinify, it is possible that the authorisation from your credit / debit card was not approved by your bank. Please check that you received and responded to any One-Time-PIN or payment confirmation required by your card company. Please also check with your card company whether they have declined the purchase transaction.
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