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Archives: Knowledge Base
Raising KYC Levels
Raising KYC Levels For your KYC level to be raised the following is required. Proof…
Sent BSV to BTC address
Sent BSV to BTC address Bitcoin SV (BSV) and Bitcoin Core (BTC) use the same…
Lost wallet phrase and/or PIN
Lost wallet phrase and/or PIN Centbee is a non-custodial wallet. This means we do not…
I lost my phone, what can i do ?
I lost my phone, what can i do? It is important to backup your wallet…
Resetting your Centbee Wallet
Resetting your Centbee Wallet Resetting the wallet will just clear your personal data off the…
What are Honey Rewards?
What are Honey Rewards? Honey rewards are for customers with BSV, for being active users…
Issue with my wallet Top Up
My ‘TopUp’ failed – what’s wrong? We rely on integrations with various payment processors to…
Why do Top Ups and Withdrawals require Identity Verification?
Why do Top Ups and Withdrawals require Identity Verification? When purchasing any form of cryptocurrency…
How do i shop with centbee wallet?
Centbee has made it easy and convenient for you to be able spend your Bitcoin SV from your comfort zone ……
How to withdraw your BSV?
How to withdraw your BSV? Centbee has made it easy for our South African users…
How to Top up ( Credit/Debit Card option)
How to Top up ( Credit/Debit Card option) A Centbee in-app feature that enables users…
How to Top up (SA In store option)
How to Top up ( SA In-store option ) A Centbee in-app feature that enables users…
What can I buy with BSV?
What can I buy with BSV? Centbee Wallet users can now purchase prepaid Airtime, Data,…
As a business can I accept BSV as payment?
Bitcoin SV is an ideal way to receive payments from anyone, from anywhere. Payment confirmation is fast (instant for lower-value amounts), and the cost is low. ………
What do I do if I cannot access my account?
Please contact Support@Centbee.com and we will do our best to help you…..
Can I access my wallet on more than one device?
No. Your Centbee wallet will only work on one mobile phone…………….
What happens if I lose my phone or change my sim card?
What happens if I lose my phone or change my sim card? As long as…
Can I send BSV to someone who does not have a Centbee Wallet?
Yes, you can easily send BSV to someone who does not have a Centbee wallet by sending to…….
Does Centbee support other cryptocurrencies?
No yet. The Centbee app is designed to make it the easiest way to buy BSV, keep BSV, and send BSV to your friends. The BSV ……….
How do I receive BSV?
It is easy to receive BSV in your Centbee wallet, and can be done 3 possible ways: Select “RECEIVE” from the home page of the app; Share your QR code with a friend ……..
Can I use Centbee Wallet on my computer?
Centbee is available as a mobile phone app in the Google Play Store and App Store. We do not offer ………..
How do I send BSV?
Tap the “SEND” icon from the home screen of the Centbee app. You’ll see 3 options on how to send Bitcoin SV to someone. Choose one of the options:……
How do I top up BSV into my Centbee Wallet?
There are a variety of ways to load Bitcoin SV (BSV) into your wallet:
1.Ask a friend who has the Centbee wallet to send some Bitcoin SV to your Centbee wallet. If they have your mobile phone number, they can simply select your name from their Contacts